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A number of program guides, available manuals and instructional handbooks exist to help you achieve participant success, meet all of the requirements of a program, and integrate program services and available resources.

Older workers often encounter ageism when searching for employment. While some employers have reservations about hiring older workers, many view hiring and retaining older workers as a key to staying competitive.

Customer-Centered Design (CCD) is an amazingly generative process that starts with people and ends with surprising answers tailor-made to put our customers' needs at the center.  We can use it to directly learn from the communities we serve, and...