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If you have a myth that needs clarification – please send it to dol.wioa@dol.gov As myths about WIOA continue to bubble up from the workforce system, we continue to work to provide facts to dispel them. Click on the link below to check out the...

A number of program guides, available manuals and instructional handbooks exist to help you achieve participant success, meet all of the requirements of a program, and integrate program services and available resources.

With the workforce primer and other overviews, the U.S. Department of Labor, Employment and Training Administration, and other research entities, have provided numerous resources to give current and prospective partners a high-level introduction,...

Under the Workforce Innovation and Opportunity Act (WIOA), which was signed into law in 2014, long-term unemployed (LTU) individuals receive training, supportive services and reemployment services to help them overcome extensive barriers that are...

The Workforce Innovation and Opportunity Act (WIOA) provides an opportunity for a greater emphasis on customer-focused and effective case management.  In providing guidance, support and motivation to customers that seek training, employment, and...

Customer-Centered Design (CCD) is an amazingly generative process that starts with people and ends with surprising answers tailor-made to put our customers' needs at the center.  We can use it to directly learn from the communities we serve, and...